Entrust Identity Innovation Forum — Malaysia
From eKYC to ATO Defense: Building Continuous Trust
Malaysia’s fraud landscape is evolving fast — and trust is now being tested well beyond account opening.
With scam losses in Malaysia exceeding RM542 million and over 173,000 mule accounts identified in recent years, financial institutions are under increasing pressure to combat account takeover (ATO), identity fraud, and emerging threats while maintaining trust beyond onboarding.
Join senior leaders from banking, fintech, and financial services for an exclusive executive forum exploring how Malaysia’s FSI community can move from one-time eKYC compliance to always-on identity assurance, stronger ATO defense, and resilient digital trust across the customer lifecycle.
Event Details
📅 10 September 2026 (Thursday)
🕘 9:30 AM – 2:00 PM
🏢VE Hotel – CCEC, Nexus, Level 3A, Continuum & Reflexion Room
📍Address: Connexion Conference & Event Centre (CCEC Nexus), No. 7, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Malaysia
🍽️ Lunch will be provided
Key Discussion Areas
- Malaysia fraud trends, ATO risks, scam losses, and mule-account activity
- The evolving eKYC and regulatory landscape
- Global Account Takeover (ATO) insights and lessons for Malaysian financial institutions
- Building trust beyond onboarding through continuous identity assurance
- Live Identity Verification (IDV) demonstration and expert deep dive
Join industry peers and experts shaping the future of digital trust in Malaysia.
Agenda
09:00 - 09:30
Arrival and Registration
09:30 - 09:40
Welcome Note
- Harvinder Singh, RVP Sales APAC, Identity Security, Entrust
09:40 - 10:00
Product Vision
- Amit Shastri, Global Head of Expansion, Entrust
10:00 - 10:10
Building Trust In the Era of Agentic AI
- Andrea Bondi, Global VP, Head of Sales and Consumer, Success - IDV and Signing, Entrust
10:10 - 10:40
Building Trust at Scale: The Digital Growth Journey
- Kaushik Chowdhury, Chief Executive Officer, GXBank
- Aizuddin Danian, CPBO, AEON Bank
- Mike Baxter, President and Chief Technology & Product Officer, Entrust
- Moderated by Vincent Fong, Chief Editor, Fintech News
10:40 - 11:00
Coffee Break
11:00 - 11:25
Technology Showcase - ATO and Fraud Lab
- Simon Horswell, Fraud Specialist Senior Manager & Expert Document Examiner, Entrust
11:25 - 11:55
Fireside Chat with Fintech News
- Mike Baxter, President and Chief Technology & Product Officer, Entrust
- Moderated by Vincent Fong, Chief Editor, Fintech News
11:55 - 12:25
From Onboarding to Account Takeover: Real-World Lessons Across Industries
- KC, Chief Product & Technology Officer, CARSOME
- Gin Wong, Head of Consumer Business, Boost Life
- Duncan Tan, Head of Delivery, CIMB
- Carmen Leang, Senior General Manager, Product & Solution, CTOS
- Moderated by Andrea Bondi, Global VP, Head of Sales and Consumer, Success - IDV and Signing, Entrust
12:25 - 12:35
Token of Appreciation
12:35 - 12:45
Group Photo and Closing Remarks
12:45 - 14:00
Networking Lunch
Register Today
Meet Entrust Team
Mike Baxter
President, Chief Technology & Product Officer
Entrust
Mike Baxter leads all Entrust product management and development teams across its issuance, identity security, and data security solutions. He applies a deep knowledge of AI and post-quantum security to the company’s technology and platform strategy to anticipate future customer use cases.
Dr. Baxter has been part of the Entrust leadership team since 2010. Previously he held the position of Vice President, Engineering and Operations for FSI International, a global provider of semiconductor processing equipment. He also held leadership positions in product development for the Solvay Group, both in Europe and the USA. Mr. Baxter holds a doctorate in Mechanical Engineering from Purdue University and a Bachelor of Science in Chemical Engineering from the University of Minnesota.
President, Chief Technology & Product Officer
Entrust
Mike Baxter leads all Entrust product management and development teams across its issuance, identity security, and data security solutions. He applies a deep knowledge of AI and post-quantum security to the company’s technology and platform strategy to anticipate future customer use cases.
Dr. Baxter has been part of the Entrust leadership team since 2010. Previously he held the position of Vice President, Engineering and Operations for FSI International, a global provider of semiconductor processing equipment. He also held leadership positions in product development for the Solvay Group, both in Europe and the USA. Mr. Baxter holds a doctorate in Mechanical Engineering from Purdue University and a Bachelor of Science in Chemical Engineering from the University of Minnesota.
Andrea Bondi
Global VP, Head of Sales and Consumer Success - IDV and Signing
Entrust
Andrea Bondi is a global technology and sales leader based in London, with a passion for leveraging digital identity solutions to improve lives and drive business transformation. Currently serving as VP Global Sales - Identity, Andrea brings a wealth of experience from senior roles at Entrust, Onfido and PayPal, where he led high-performing teams across EMEA, APAC and Americas. His career spans both technical and commercial domains, with a strong focus on consultative selling, strategic partnerships, and mentoring future leaders in tech. Andrea is known for his ability to align technology with business outcomes, delivering scalable solutions that meet complex customer needs across diverse markets.
Global VP, Head of Sales and Consumer Success - IDV and Signing
Entrust
Andrea Bondi is a global technology and sales leader based in London, with a passion for leveraging digital identity solutions to improve lives and drive business transformation. Currently serving as VP Global Sales - Identity, Andrea brings a wealth of experience from senior roles at Entrust, Onfido and PayPal, where he led high-performing teams across EMEA, APAC and Americas. His career spans both technical and commercial domains, with a strong focus on consultative selling, strategic partnerships, and mentoring future leaders in tech. Andrea is known for his ability to align technology with business outcomes, delivering scalable solutions that meet complex customer needs across diverse markets.
Amit Shastri
Global Head of Expansion
Entrust
Amit is a commercially driven product executive with deep expertise across payments, identity, and regulatory technology—building products that drive revenue, protect businesses from risk, and scale globally. He specializes in translating complex regulatory and financial landscapes into high performing product portfolios that serve enterprises, global platforms, and high growth digital businesses alike.
Global Head of Expansion
Entrust
Amit is a commercially driven product executive with deep expertise across payments, identity, and regulatory technology—building products that drive revenue, protect businesses from risk, and scale globally. He specializes in translating complex regulatory and financial landscapes into high performing product portfolios that serve enterprises, global platforms, and high growth digital businesses alike.
Simon Horswell
Fraud Specialist Senior Manager & Expert Document Examiner
Entrust
An expert in ID document security and fraud with over 25 years’ experience, Simon plays a key role in Entrust's product development strategy. Simon is responsible for managing the Fraud Lab team and advising Product. This includes giving expert advice and training on recognising fraud signals, deep-dive investigations, research and generating training datasets, helping businesses to reduce cost of customer acquisition, enhance fraud protection, and satisfy global compliance needs.
Fraud Specialist Senior Manager & Expert Document Examiner
Entrust
An expert in ID document security and fraud with over 25 years’ experience, Simon plays a key role in Entrust's product development strategy. Simon is responsible for managing the Fraud Lab team and advising Product. This includes giving expert advice and training on recognising fraud signals, deep-dive investigations, research and generating training datasets, helping businesses to reduce cost of customer acquisition, enhance fraud protection, and satisfy global compliance needs.
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